If you’ve been charged by Ledger Green on your credit card statement—whether for a service you used or an unexpected/fraudulent transaction—here’s how to handle it effectively:
🔍 1. Identify the Charge
-
Review the transaction date, amount, and associated merchant info
-
Think back on any recent subscriptions, purchases, or shared use of your card—Ledger Green often appears for KYC/AML verification services, not direct consumer products
✅ 2. Confirm Whether It’s Legitimate
-
Ledger Green is a real company providing financial compliance and fraud detection services to businesses
-
If you knowingly subscribed to a service billed via Ledger Green, the charge may be valid.
-
Otherwise, it could be unauthorized or accidental.
✉️ 3. Contact Ledger Green Directly
-
Email: [email protected]
-
Phone: 1‑800‑915‑4917
-
Ask for clarification and send any proof of subscription or transaction.
🏦 4. Dispute the Charge with Your Issuer
If Ledger Green support is unhelpful or unresponsive:
-
Contact your credit card issuer immediately
-
File a formal dispute
-
Provide details like transaction date, amount, and your statement
-
Keep a record of dispute case or ticket number
Banks typically credit disputed amounts while they investigate.
🔁 5. Consider a Chargeback
If your issuer stalls or support remains unresponsive (much like Reddit users report with Baanx/CL cards):
-
Initiate a chargeback through your card issuer
-
Provide documentation of previous refund attempts and your correspondence
-
Monitor the turnaround—chargebacks often resolve within 30–120 days
📆 6. Follow Up & Escalate
-
Keep track of response timelines
-
If necessary, escalate to consumer protection agencies
-
Especially in the EU/India, you may be protected under law (e.g., RBI guidelines in India for automatic refunds)
7. Prevent Future Charges
-
Cancel linked subscriptions through Ledger Green’s platform
-
Ask for refunds or service cancellations if you no longer need services billed via Ledger Green
-
Monitor monthly credit card statements to spot unexpected charges early
🧷 Summary
Try First | If It Fails |
---|---|
✅ Contact Ledger Green directly | ➰ Dispute with your card issuer |
Keep transaction records | ⚠️ Initiate a chargeback |
Cancel unwanted services | 🏛️ Escalate to consumer protection |